Terms and Conditions for Casino Rewards
Welcome to Casino Rewards, operated by artache.net. Before participating in our services available within New Zealand, you must agree to the following Terms and Conditions. This document outlines your responsibilities and the legal agreement between you and our company.
1. General Provisions
By accessing and using the services at Casino Rewards, you accept and agree to be bound by these Terms and Conditions. Casino Rewards operates globally and is committed to providing a secure and fair gambling experience. You are responsible for ensuring that your participation complies with all laws applicable in your jurisdiction.
Your use of Casino Rewards signifies your agreement to abide by all applicable local laws and to fulfill any tax obligations related to your winnings. The legal relationship between you and Casino Rewards shall be governed by the laws of New Zealand where applicable.
2. Amendments
Casino Rewards reserves the right to modify or amend these Terms and Conditions at any time. Notification of any changes will be provided on our website, artache.net. It is your responsibility as a user to regularly review these Terms and Conditions to be aware of any amendments. Continued use of the Casino Rewards services following any modifications constitutes acceptance of the updated terms.
3. Eligibility & Registration
Participation in Casino Rewards is restricted to individuals who are 18 years or older. Registration requires you to provide accurate personal information, including a valid photo identification, proof of address, and payment details. Each user is limited to one account. Any attempts to establish multiple accounts may result in account suspension or termination.
4. Game Availability & Restrictions
All games provided by Casino Rewards must be accessed without the use of VPNs that could obscure or alter the true location of the player. This ensures compliance with provider restrictions, as certain game providers, such as NetEnt, impose geographic restrictions on their content. Players from blacklisted regions will be restricted from accessing the casino games, ensuring compliance with international and local regulations.
5. Dormant and Inactive Accounts
Accounts without activity for 12 consecutive months will be deemed dormant. A monthly administrative fee of €10 will be deducted from dormant accounts until the balance is depleted or the account is reactivated. Users will be notified via email prior to any charges being made. Reclaiming a dormant account and its remaining balance can be initiated by contacting customer support at artache.net.
6. Currencies and Crypto
Casino Rewards supports a variety of fiat currencies such as NZD, USD, EUR, and select cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and Tether (USDT). Transactions involving cryptocurrencies are subject to minute-to-minute market-based exchange rates.
| Currency Type | Exchange Rate to NZD |
|---|---|
| USD | 1.43 |
| EUR | 1.72 |
| BTC | Based on current market rates |
| ETH | Based on current market rates |
| USDT | 1.48 |
Applicable conversion fees for currency exchanges will be transparently communicated during transactions. Casino Rewards does not assume responsibility for exchange rate fluctuations during crypto transactions.
7. Deposit Policy
Deposits are subject to minimum and maximum constraints, detailed below. Third-party payments are strictly prohibited to ensure the security and integrity of transactions. All deposits must originate from accounts held in the user’s name.
| Payment Method | Minimum Deposit | Maximum Deposit |
|---|---|---|
| Credit/Debit Card | NZD 10 | NZD 5,000 |
| Bank Transfer | NZD 20 | NZD 10,000 |
| Bitcoin/Ethereum/USDT | Equivalent to NZD 20 | No Limit |
Upon depositing money, currency conversions will occur in accordance with the previously specified exchange rates.
8. Withdrawal Policy
Withdrawals may take between 0 to 48 hours to process. A complete Know Your Customer (KYC) verification process, which can last up to 30 days, is mandatory for all withdrawals. Users may encounter monthly or daily payout limits unless winnings involve a progressive jackpot, in which case, payout terms will be specified.
9. Refund Policy
Requests for refunds must be initiated within 24 hours to 30 days of the original transaction. All refund requests will undergo thorough identity verification procedures to prevent fraud. In cases of disputes, managerial discretion will apply to determine eligibility for refund.
10. Anti-Fraud & AML
Casino Rewards implements advanced fraud detection tools and Anti-Money Laundering (AML) policies to mitigate risks of collusion and fraudulent activities. Any suspicion of illegal or collusive behavior will result in account suspension pending investigation. Verified fraudulent accounts will be terminated, and associated funds confiscated.
11. Responsible Gaming
To promote responsible gaming, Casino Rewards offers users the ability to set deposit limits or engage in self-exclusion by contacting artache.net support.
| Limit Type | Minimum Limit Amount | Maximum Limit Amount |
|---|---|---|
| Daily Deposit Limit | NZD 10 | NZD 500 |
| Weekly Deposit Limit | NZD 50 | NZD 2,000 |
| Self-Exclusion Period | 7-day minimum | 6-month maximum |
Cooling-off periods can also be set to give players the opportunity to pause their participation temporarily.
12. Limitation of Liability
Casino Rewards disclaims all liability for losses or damages resulting from events beyond control, including but not limited to, technical errors, loss of data, or software defects. Users agree that artache.net shall not be held responsible for any financial loss incurred from participating in games.
13. Intellectual Property
All content, logos, trademarks, data compilations, and software available on Casino Rewards are protected by intellectual property laws. Unauthorized use of proprietary information or materials associated with Casino Rewards is strictly prohibited and may lead to legal action.
14. Complaints & Arbitration
Complaints must be submitted to Casino Rewards through artache.net with complete details of the issue. In cases where disputes arise, they will be resolved through arbitration under the laws of Curacao. Users agree to this jurisdiction for any legal actions.
15. Acknowledgement
Acceptance of these Terms and Conditions implies an understanding and agreement to comply with all stated rules and obligations. By using our services through Casino Rewards, you affirm that you have read, understood, and consent to these terms. Should you have any questions or require clarifications regarding the Terms and Conditions, please contact our support team at artache.net.
By continuing to use our platform, you reassert your consent to these Terms and Conditions along with any future updates. We advise users to remain informed of any changes or updates to ensure continued compliance.